Refund Policy

You have 15 calendar days from the date of signup to request a refund. Refund requests submitted after this 15-day period will not be eligible for a refund.

We offer a 100% refund of your subscription payment if you request it within 15 days of signup. The full amount you paid will be refunded to your original credit card.

No, free trials and free plans are not eligible for refunds since no payment was made. Refunds are only available for paid subscription plans.

To request a refund, contact our support team via live chat on our website or email us at support@qrtrac.com. Please include your account email and subscription details to help us process your request quickly.

Approved refunds are typically processed within 5-10 business days. The refund will be credited back to the original credit card used for payment. It may take an additional 3-5 business days for the refund to appear on your statement, depending on your bank or credit card issuer.

Canceling your subscription stops future billing but does not automatically issue a refund. To receive a refund, you must explicitly request it within 15 days of signup. Simply canceling your subscription will not result in a refund unless you specifically request one.

Refunds are only available for subscriptions paid via credit card. Other payment methods may have different refund terms. For Enterprise plans paid via ACH or wire transfer, please contact our support team to discuss refund options.

Refunds may be denied or prorated if there's excessive usage of resources beyond normal subscription limits, abuse or violation of our Terms of Service, fraudulent activity, multiple refund requests from the same user or related accounts, or usage patterns indicating abuse of the refund policy. We reserve the right to review usage patterns and deny refunds if we determine the refund policy is being abused.